Managed IT

Know what you have, who uses it and what happens next.

Structured administration of users, devices, ownership, access and lifecycle information across the business.

The service

Create visibility around people, devices and technology ownership.

As businesses grow, devices move between users, accounts change and ownership becomes unclear. This service creates a more controlled record of business technology and the user changes that affect it.

The exact level of asset detail is adapted to the size of the organisation and the systems already used for HR, identity or inventory.

What we do

What this service can cover.

The exact scope is shaped around the environment, users and business requirements involved.

Asset register

Maintain practical records of devices, key identifiers, ownership and status.

User onboarding

Coordinate account creation, access and device preparation for new team members.

User offboarding

Remove access, recover business devices and document handover when people leave.

Access changes

Track common role, permission and account changes as responsibilities evolve.

Device allocation

Improve visibility into who uses which device and when reassignment is required.

Lifecycle planning

Identify ageing equipment, warranty considerations and replacement priorities.

How we work

A clear path from requirement to working service.

We keep the process understandable, with enough structure to manage technical detail and business expectations.

01 — Inventory

Create the baseline

Document the devices, users and ownership information available today.

02 — Standardise

Define the data model

Agree what should be tracked and how user/device changes are recorded.

03 — Operate

Maintain the records

Update assignments, access and lifecycle status as business changes happen.

04 — Review

Plan ahead

Use the asset view to support replacement, recovery and purchasing decisions.

Why it matters

Practical outcomes for the business.

Clearer device ownership
More consistent joiner and leaver processes
Reduced loss of asset information
Better access governance
Improved planning for replacements and procurement

Device, User & Asset Management

Have a requirement around device, user & asset management?

Tell us what the environment needs to achieve and where the current gaps are.

Request a quote