Privacy Policy
This notice explains what information may be processed when you visit our website or contact Awaise, why, and how you can make privacy-related requests.
1. Who we are
Awaise provides business technology solutions in Mozambique. For privacy enquiries contact geral@awaise.com, or suporte@awaise.com for technical assistance.
Verified company-registration information and our full business address will be displayed on the Legal Information page when available. We do not publish unverified tax or licence numbers.
2. Information and sources
We may receive your name, email, telephone number, company name, enquiry details and other information you voluntarily provide by email or forms. Hosting providers may process technical information such as IP addresses and browser data to deliver and secure the website.
Some forms and portal features are still prototypes: some entries may remain only in your browser's local storage and are not necessarily received by Awaise. For a request requiring a response, email our published contacts. Do not enter passwords, confidential documents or sensitive information in prototype forms.
3. How information is used
Information received through operational channels is used to reply to enquiries, prepare quotations, deliver agreed support, manage business relationships and meet applicable legal obligations. If newsletters or other marketing communications become operational, they will use appropriate subscription and opt-out controls.
We do not sell website visitors' personal information to advertisers.
4. Basis and sharing
We handle information in line with the purpose of the enquiry, your request or contract, reasonable security requirements and legal obligations applicable in Mozambique.
Technical providers may process data to deliver hosting, content delivery, email and, once operational, storage services. Their locations and terms depend on the services actually engaged. Social links and third-party hosted images may cause your browser to communicate with those providers.
5. Retention and security
We keep information only as long as reasonably needed for its purpose and any legal obligations, subject to periodic review. We use appropriate technical and organisational safeguards, but no Internet-based service is entirely risk-free.
An operational customer portal will have its own access controls, retention rules and user information when activated.
6. Your rights
You may request access, corrections, updates or deletion of information under our control, subject to applicable legal and contractual limits. Contact geral@awaise.com describing your request. We may ask for limited information to verify your identity.
Where additional privacy requirements apply because of your location or the service provided, we will assess and meet those applicable requirements.
7. Cookies and updates
Read our Cookie Policy to understand browser storage and preferences. This notice may be revised to reflect genuine changes in our services, with the revision date shown here.
Relevant Mozambican legal context includes Law No. 3/2017 of 9 January on electronic transactions, alongside other applicable laws.